Delete after signing in
Sign in on the web, open Profile Management, select Delete Account, and confirm. Deletion begins immediately.
Sign in to delete account →Delete your HealthAI account
You can request permanent deletion even if you no longer have the mobile app installed. Choose either option below.
Email a deletion request
Email us from the address used for your HealthAI account. We may ask you to verify ownership before completing the request.
Request deletion by emailapp.healthai@gmail.comData deleted with your account
- Your HealthAI account and profile information.
- Saved health records, dependant profiles, reports, prescriptions, medicines, notes, and vitals.
- Stored AI chat history and saved application state.
- Authentication identities, sign-in handoffs, verification codes, and account-linked security records.
- Account-linked audit records held in HealthAI's active systems.
Data that may be retained temporarily
- Limited information may remain for the duration of an active backup cycle, or where retention is required by law, security, fraud prevention, or dispute resolution.
- Data previously sent to a service provider may remain for that provider's applicable security or legal retention period. OpenAI may retain API abuse-monitoring data for up to 30 days by default unless a different approved control or legal requirement applies.
Retained information is isolated from normal product use and removed or anonymized when the applicable retention period ends.
Account deletion is permanent and cannot be undone. HealthAI has no paid subscriptions, so there is no subscription to cancel separately.