How can we help you?
Find answers to common questions, or reach out to our support team directly.
Enter your email to continue, or sign in with Google. If you use email, you may be asked to enter a 4-digit PIN. Google sign-in does not require a PIN.
Go to the Upload screen and choose a lab report, prescription, or health document from your phone. HealthAI will read the report and explain the key details in simple, everyday words - no medical background needed.
Yes. Use the chat screen to add records naturally. For example, you can type "Dr Adnan prescribed Panadol 500mg after dinner for 5 days" and HealthAI will save the medication details with the right record.
Yes. Use the dependant switcher to add profiles for the people you care for. Always select the right profile before adding prescriptions, reports, medicines, or notes so everything stays organized separately.
The Timeline screen shows the full health history in order - including reports, prescriptions, medicine details, symptoms, and doctor notes. It gives caregivers a clear view of what happened over time in one place.
Your data is stored securely using industry-standard encryption. We do not sell or share your personal health information with any third parties. Your records are only accessible to you through your account.
No. HealthAI is an informational tool to help you understand and organize your health records. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for medical concerns.
Still need help?
Our support team usually responds within 24 hours.